FAQs
Where do you deliver to?
My area is not listed can I still order?
Can I add a message to my order?
We deliver to the following areas:
​Bexley, Gravesham, Medway
Please email us first at hello@peonybelles.com
and we will try our best to make it happen!
Absolutely, you can add a message to your order during checkout, which will be written on a card and included with the delivery.
What payments do you expect?
What happens if I am not home when the flowers are delivered?
Can I change my delivery address after placing the order?
We accept various payment methods, including Visa, MasterCard, American Express, PayPal, and Klarna
If there's no one home, the florist will attempt to leave the flowers with a neighbour or in a safe place, and they will leave a note with details.
Yes, you can change the delivery address if you contact us as soon as possible
contact us here
How do I care for my flowers to make them last longer?
Where are your flowers sourced from?
Can I customise my order?
To help your flowers last longer, keep them in clean water, trim the stems at an angle, and avoid placing them in direct sunlight or near heat sources.
Our flowers are sourced from local growers and suppliers, ensuring freshness and quality.
Unfortunately we are not offering customisations at the moment.